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  • I attempted to EXCHANGE a pair of jeans that I wasn't happy with and just needed a different pair. Tags on, never worn, brand new jeans. I live out of state so it had been a couple months since I'd bought them, but not an unreasonable amount of time as they still carry and sell the exact pair. Sizing was right, just needed a style that wasn't so 1990s baggy. The workers refused to help me at all and would not let me exchange them. Not only that, but they had major attitude and were very rude and unhelpful. So I spent $175 on a pair of jeans that I won't wear and now I'm stuck with them. I can't believe how ridiculous this store is. I will NEVER buy another item at this store or any other Diesel store again because of this. I am appalled that customer service has become a thing of the past. Terrible!
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