Had shoulder surgery a few months ago and was needing PT. My doctor recommend TOPS. I've never had to go through any type of physical therapy so needless to say I was not sure what to expect. I can only say that it was the best decision to start my therapy with the TOPS team. In no particular order Amy, Chad, Jordan (bubbles) and Kenny have been super supportive and patient. I'm retail so my schedule during the holidays has been unpredictable but they are always willing to work with me for appointments. I highly recommend the team, they make you feel like family. Puerto Rican Rafy says hola.