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| - We came here in a group of 6 hungry after a volleyball game loss eager for some bubble tea and taiwanese food. I've had quite the experience with bubble tea chains and I always expect Ten Ren to be a lot better than the other chains like Tea Shop 168 or Destiny's because of the fact that they use real fruits and juices rather than just powder. However, the service is pretty awful here, the food is mediocre (portions are quite small) and the price is INFLATED and definitely not worth the asking price for most drinks.
As I said before there are 3 main components you look for in a bubble tea shop. The ambiance here is quite nice with decorated walls and nice wooden chairs sort of like a "Chinese Tea" theme going on. The place is quite loud however and crowded as it is not quite that comfy compared to couches that are found in most bubble tea stores nowadays. The service is crap (honestly, I'm sometimes ashamed to be chinese with so many chinese owned restaurants showing absolutely horrible service). It is a trend for bubble tea restaurants to just have horrible service. The waitress never smiled once, gave one of my friends rice instead of noodles (or maybe it was her fault), and even after confirming our question if whether or not dinners come with desserts or not, STILL didn't give us our desserts!
Now I said there were 3 main things to look for, ambiance, service and noise level but I'd like to mention one other thing with Ten Ren. The price. Bubble tea and food here is more expensive than your typical Tea Shop 168 and is supposedly "better". However, the drinks here are nothing more spectacular than the drinks at Tea Shop 168. My Coconut - Taro mix with tapioca was $6 and the first thing I noticed was that I couldn't taste any taro! It tasted just like canned coconut juice and worst of all the tapioca and the drink was somewhat warm! Not to mention I finished the drink in barely 6 sips, waste of $6.
Do not be fooled by the overpriced bubble tea here. It is nothing better than any other bubble tea and the environment here is not the greatest. You are not paying more for quality, you are just simply paying more because the entire chain charges more and they occasionally put a scoop or ice cream on your drink. Between this and Tea Shop 168 down the road I would choose Tea Shop just because it is less crowded, less noisy, and most importantly it is cheaper than the overpriced specials they have here. Honestly, if you were to catch up with a friend or hang out with a group of friends, hit a cafe or a coffee shop where the prices are much lower and the service and environment are tenfolds better than places like here. I only recommend this place if you really want bubble tea and taiwanese style food.
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