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  • Honestly what in the world is goin on with this place. I like the snacks and drinks, theaters are always clean, seats are comfy, but the lobby area is a mess. I understand the remodel and where they're going with it, but they need to consider how to help out their patrons in the mean time. There's 2 different lines to get through now just to get to the concessions, I've been there four times and I'm still not sure what the process is. Every time I go there, I'm not the only one confused. Most customers look lost and have no idea what they're doin or where to go. The customer service is okay. The other night I went to go see a rated r movie with my girlfriend and (because I look 12) she asked to see my id, I told her I was a student as well and asked if she wanted to see my student ID, and her reply was so rude that I wanted to leave right then and there. I get it though, I used to work at a movie theater, it's a lot of teenagers working that don't want to be there at 10pm on a Saturday night, but the rudeness is really unnecessary ESPECIALLY when the process of getting to the movie is so confusing anyway. I can't wait for this theater to actually be finished, cause I know it'll be great, but they still have to work on their customer service skills.
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