I've been to the Laundry Factory a few times to use the large washers to clean my bed comforter and some loads of clothing. The place is always spotless and I always see the employees dusting, vacuuming, etc.
The prices here can be kinda steep ($6 for a load in the largest washer), but it comes out even when you think about how many separate loads I would have to do in my apartment complex's washers, which are $1.75 per load.
There are always open washers and dryers, even during the peak hours. And also plenty of rolling laundry baskets and folding tables for everyone to use.
The decor is visually pleasing and the waiting areas always have something entertaining to watch on the tv's. I highly recommend doing your laundry here!