2 stars bcuz I like McDonald's no matter what but dang-- fast food does not equal bad customer service. We ordered big so naturally, you would think a big bag would be in order but no. carrying the bag into the house, it ripped. I ordered the #11 (Fish Filet) and it never fails that the fish is never centered on the bun. We asked for sweet & sour sauce n grabbing it out of the bag, my girlfriend found it to be open already! ick! :( bad experiences = less customers. Make sure everything is in order before you leave.