I feel terrible needing to leave this update but it has to be done - 5 star for the Skin Care services- Brooke is awesome- get a facial and brow shape from her!
for the nail services 1 star. I made an appointment weeks ahead of time, and still wasted 2 hours at this place. I did end up getting my pedicure which was done really nicely but the whole experience felt cramped and uncomfortable. I felt like I was in the way. I had to have my gel mani done at the make-up table because there was no mani table available. Lisa, my nail tech recommended a color for gels, turns out it wasn't a color, it was clear. I wanted an opaque, matte, very light color, but they did not have anything other than glitters, bright colors and reds. I think every nail salon should have something more subdued as an option. I proceeded to feel even more uncomfortable when we tried to call the manager and it was done on someone's cellphone which had no service. I could have stepped outside I guess to use the cellphone but it was freezing out and really I just wanted to get out of there. Lisa was really trying her best with what they had and I felt terrible because she really tried so hard and was nice and didn't make me pay for any of the services. After leaving I went somewhere else to have my mani done because lisa soaked and scratched off the clear gel polish and my nails were left scratched and pretty damaged. lisa really tried so hard and if circumstance was different i'm sure it would have looked great.
The nail techs need a better space and more variety in color options for your guests. Also work on your scheduling because it really felt my time was not respected. I wasted 2 hours there and left with only a pedicure and an unfortunate attempt at a manicure. As of right now, still waiting for you to figure it out on nail services but definitely plan on coming back again to see Brooke for a facial.