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| - This was my first try at a Landing's chain restaurant. I came here for my sister's birthday over the weekend. We were in a group of about 17 people. Naturally they charged us the 18% gratuity charge on top of our bill, which allows them to slack a bit on service.
We were seated in the upstairs lounge area which was nice in décor, and view. I must say I felt bad for the servers who had to lug food up and down those stairs, and I also questioned the safety of the set up, they had the tables against the railings. All it would take it a drunk or clumsy person to accidentally swing left and a glass would go flying on to someone who was using the stairs. So, word of advice, use those stairs with caution and always look up.
From the get go, service was slow. Our server herself was a very nice person, but you could tell she was a bit overwhelmed and needed some help.
Our group ordered in the spurts they arrived in. While those that ordered later, ended up getting their food earlier. I somehow waited for my entrée for about an hour and 15 minutes. My neighbours waited almost an hour and a half to receive their food, and they had ordered ahead of me as well. So the food preparation and delivery definitely needs improvement.
Secondly, the food itself was really disappointing. My husband and I ordered:
Margherita Pizza - how do you screw that up? They over cheesed it, under basil and under tomato sauced it- those are like the primary ingredients on a magherita. Don't call it a margherita if you're going to butcher it.
Butter Chicken Poutine - This was good, I guess because it was fries, and probably some pre-made butter chicken sauce. But overpriced for $14.00.
Lemon Basked Local White Fish - I have no words to describe how bad this dish was...
I think horrible is pretty on par and might be a tad forgiving to the actual taste of this meal.
This was a bland piece of white bass, with random yellow looking seasoning that had no taste, on top of bland rice, with a unappetizing tomato onion salsa mixture to really top it off.
I couldn't eat more than two bites. See picture for disappointment.
Overall I'm giving 2.5 stars because despite the slow service and the bad food, they were nice enough to comp our lemon local white fish (Thank GOD, I'd be upset to have to pay for that) and the server was really nice.
I wouldn't jump to come back - I may have also had a bad group experience, but I find those are the ones you want to perfect because you'll have a higher rate of return customers you'd think.
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