I really wanted to like the services at this place because it was recommended by a friend and I wanted to support a Sunnyslope establishment. However, after my dog came home limping due to "knicking" her paw pads, and seeing that her nails were not trimmed (nails were curled), I am done giving my hard-earned money to this grooming place. I had no idea that her nails were not getting trimmed until I heard my dog yelping with pain. All I saw was her left leg curled against the side of her body. Find out, she was scratching her body and her long hair got tangled on her nails where it was curled. She ended up pulling out a chunk of her body hair!
I will spare you the rest of the story. I was so distraught that I could not even call them on this because they seem to have an excuse for everything. This is not the first time, they have "forgotten" to do something while conducting a full groom. Needless to say, please take your dogs to another groomer so your dogs do not have to experience this hardship :(