My dyson stopped working so brought it here to get looked at. The main guy ( sorry can't remember his name) was awesome. Friendly, helpful, knowledgable and efficient. Dropped it off tues at 3pm called me Wednesday at 12pm telling me what was wrong and how much it would cost to fix (which he negotiated down with dyson to 70 dollars from 300 since mine was no longer under warranty.) fixed cleaned looks and runs like new finished thurs 2pm! Thank god it was done so quickly seeing as I have 2 toddlers 2 dogs and a cat!! I had my two toddlers with me so he even carried out my Vaccum to my car and loaded in my trunk while I tended to them. Highly recommend and would definetly return for any future problems!