First met Joe at a local benefit for veterans; we talked for quite a while - he's a totally engaging cat. I finally got around to visiting the shop (some 6 months later) and he remembered me, and the long trip I had to make to get to his shop - most of the typical "where you from," etc. that most let pass, he remembered.
Enough about Joe, on to Baxter's Cigars. This is a very laid back shop with a mix of lounge chairs and bistro tables that fit a wide range of styles. The humidor is a good size for the shop and is well stocked. Joe makes his guests (I hesitate to use the word "customer" because I felt more like a guest in his house) feel welcome and goes out of his way to accommodate those in his shop.
Overall, this was a great experience and I highly recommend Baxter's Cigars.