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  • Absolutely the worst service from a dealership I have ever experienced! Josh was our service writer took truck in beginning of November and that's when it all started to go downhill Truck at 70k needed a new exhaust manifold which was covered by warranty also had it aligned and tens transmission service and found that the front pinions needed resealing which they did About 100 miles later it started to leak badly from the parts they had installed so we took it back he said sorry it was installed incorrectly and they fixed again Then 150 miles later it started making a horrible noise took it back in and they replaced the transfer case yolk All this service was covered under extended warranty Another 150 miles later another horrible noise again called josh he said bring it in I told him it sounded like the the wheel was fall off on the front right he told me to call my tow service if I was worried I said I didn't have tow service so we drove it back to him carefully He called later said sorry but 4 of your lugs nuts have sheared off someone must have loosen your lugs nuts I said impossible it's garaged and barely used since we got it back but to drive to chandler and back where the truck didn't leave our sight He said sorry but it's going to run about 700 to fix and we've never had your tires off so it wasn't us which was a lie because one of the times we were suppose to pick it up he said it wasn't ready because the wheels hadn't been out about back on yet we believe the numerous times they had the tires off the over torqued the lugs causing them to break off At this point we've had it towed back home at our expense to take it and have another mechanic fix it This dealer wants to do only warranty work and over charge the warranty company for erroneous service caused by them
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