We've been staying here every time we come to toronto since 2013. This last time has been pretty disappointing given our past experience. I found out today that this is bc they're closing 11/30/17 for TWO years for renovations. The spa is already closed for good so good luck with that when you pay the rate to stay at a park hyatt and there's no spa or steam room or anything really. The gym is present but it's almost all cardio equipment. There were exactly 3 sets of weights all under 10lbs. Kinda sad and i'm not a big weight lifter by any stretch.
They also put us in the south tower this time and it is OLD. i can see why they would need renovations. The room was probably worse than a hilton courtyard. yes that bad. it was so tiny. we have a 4.5 month old baby so that was not going to work. We moved to the other side but u know with all the baby stuff it was super tiring. The first room also had someone else's wedding itinerary in it so it was part of a wedding block. Last thing we need is to be part of a wedding block with an infant.
anyway, needless to say this will be our last stay since we won't be back before 11/30 regardless. The housekeeping on the north side even seems a bit lackluster this time. no turn down service (maybe they don't do that anymore) and forgot our water bottles. Still 3 stars since most of the staff have been great and very nice.