Service at checkout was terrible. We were a party of 10, booked and quoted a price over the phone and then it was confirmed with an email. They tried to charge us a higher price and offered no reason other than "it was a miscommunication". We showed them the email and they basically said "that's what we pay living social". Manager and her girls offered no valid reason for trying to charge us more, became defensive and often so nervous that they weren't even making sense. They FINALLY compromised on a price (still higher than what was emailed to us) and then - charged the higher price to my card anyway!. When brought to her attention, she became defensive again- and then tried to tell me she couldn't print a receipt showing the credit. And in light of that- my massage was terrible. Will never come back to this spa.