This location has a pharmacy tech with NO follow through. I stopped in last Thursday to cite issues about the second supply if syringes we were sold. The caps are so difficult to remove that the end of the syringe cracks allowing air to be trapped and the needle tips a not very sharp requiring extra pressure to break through the skin. She blamed it on the Dr, but said she would contact them and let them know. Today, two days later, no response from CVS, so I called the Dr's office and they said CVS had not called. They, the Dr's office, are giving me a supply to last until THEY will call CVS on Monday. That is customer care. CVS does not care. They sell you inferior products and make no effort to stand behind their service.