I have no idea why this Wendy's is so bad! We used to go to this Wendy's every once and while, because it's the closest one to the house. After a while we just kept kept getting terrible food. I understand that it's fast food and not fine dining. You come to expect a certain quality of food in the fast food industry and when a fast food joint can't meet that benchmark, well then you have a problem. Ultimately we just stopped going to this Wendy's. Then they started their new menu with new meat and ect. I hadn't had Wendy's for a while so, I actually went to the one close to my work in Henderson. The one over on Green Valley Ranch. I came home that day and told my wife that Wendy's tastes a lot better now! So, she wanted to see for herself. We went to this Wendy's and it was so bad! I just don't understand why it's so terrible. They can't seem to get orders right and when they do it's terrible. I got a spicy chicken and they put a ton of mayo and it was just bad! Don't waste your time! If you want Wendy's then go to the one on Green Valley Ranch up the road. I wish they had negative starts for this particular Wendy's.