| rev:text
| - This was a terrible experience. My boyfriend and I just wanted a place to go on a Monday night (3/12) for a nice drink and a couple of small plates. We booked our reservation through open table for 9:30 since reservations were recommended. Given that reservations were accepted this late we weren't thinking we'd be pushed out of the restaurant so aggressively by our server this night. We were greeted by a girl who asked for our reservation and sat us (Sarah from PA - had only been in training 4 days.) She had been very friendly and spoke with us about the weather being so cold. We all commiserated on being northerners trying to escape the cold but still being stuck in it in the south.
We thought we were off to a pretty nice start but then our actual waitress came over. She didn't say hello, smile or introduce herself to us. She said, "You guys have a reservation?" To which we confirmed and said jokingly it didn't seem necessary given how empty the restaurant was. She responded with, " well yeah that's because we close at 10. What do you want to drink?" My boyfriend asked for suggestions and ordered the no preservations. I then asked HOW another drink was and since she clearly was not interested in dealing with us she repeated he drink order and took off running. My boyfriend had to stop her and repeat, " My girlfriend asked HOW the drink was." The waitress responded with a curt "it's great." Since I felt like I didn't really have time to look or ask questions I ordered the peach jalapeño drink. At this point, I mentioned to my boyfriend that I tend to be overly critical of waitstaff having spent 10 years serving and bartending but he also agreed that this waitress was nothing short of rude and unwelcoming especially given how much money we had intended to initially spend.
After she put the drinks in, she came back to the table and said, "Do you know what you want the kitchen closes soon?" Thankfully, we had looked at the menu in advance and knew what we kind of wanted. However, we changed gears and decided to only order something small and take our business elsewhere. We had initially decided to give Rock Salt a try over Sea Level and we immediately regretted it because of this server. We ordered a few of the oysters, shrimp cocktail and cornbread. When the waitress went to take the menus, my boyfriend asked to keep one just in case he wanted to order something else. She said sure - and reinforced that the kitchen closed at 10. At this point it was very clear the kitchen closed at 10 and we were very unwelcome at this establishment. After she placed our order, she brought our drinks. Never checked on if we liked them or not, never asked if we would like another. The food came fast and one plate at a time. While we were waiting Sarah stopped by the table again and we asked her what she thought of the menu and the chefs dinner. She provided a lot of information and let us know that she had only been training for 4 days but we couldn't tell, she was incredibly pleasant.
Once our last plate hit the table, my boyfriend asked for the check, which was delivered quicker than anything and he immediately presented her with a card to close out. We left her 10% because of how uncomfortable our meal was. We wish we could have given the money to Sarah instead.
When we left my boyfriend said thanks and to let the girl from PA know thanks and to have a good night. Our waitress looks at the bartender and says," we have a girl from PA?" The bartender then says "yes - Sarah." The waitress responds with, " oh that's her name...How did I not know she was from PA?" There were only 3 people working front of house that night, apparently this waitress is just a very unpleasant person and treats both guests and employees with incredible disrespect. There were only 3 people we saw working - a brunette bartender, Sarah - a server in training and our server who never introduced herself with a blonde ponytail.
If you don't want people staying past 10pm, don't allow for 9:30 reservations.
If your waitresses don't want to serve people past a certain time, don't allow to be your closing person.
We left with such a poor taste in our mouth from this experience, we immediately went to another place (merchant and trade in uptown) where the staff was so friendly and informative that we spent the rest of the night there and a couple hundred dollars we were initially planning to spend in Rock Salt.
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