We've been taking our Yorkie to Dr. Hewitt for seven years and have always had great experiences. I can't think of anything negative about anyone there. Dr. Hewitt is amazing. He explains things very thoroughly. His techs have been very good as well. They are always very sweet to our dog. We've had only pleasant dealings with the people at the front desk. We referred our friends to Cheyenne West A.H. They got in to see another doc, but are also pleased with the service they've received.