I recently started a new job in this area and like to stop at this location for my coffee fix. With all the other business men and women and visitors from nearby, it can get pretty busy and crowded. The longest I ever had to wait for my order was 13 minutes (it was a pour over, so it is excusable). It all depends on the time of day, i.e. business crowds who are starting work or on lunch break. The staff is friendly and welcoming. I enjoy coming here as it is clean and inviting.