I have been to this Urgent Care Facility several times over the past 5 years or so, and my experiences have always been positive. During my last visit, I was taken care of by Dr Rachel McGuirk, who was apparently filling in for one of the regular doctors. She, the nurse, and the office staff were all incredibly nice and helpful. They took plenty of time to explain my options and did not rush my decision as an uninsured patient. Dr McGuirk was also honest with me, letting me know that the most expensive option (stitches) probably wasn't necessary and if she were working with a family member she would advise them that the glue would do the job for about a quarter of the price. And, after fixing my chin, they even gave me the remaining glue to take home. I live about 25 minutes from this facility but would not hesitate to return because I trust the work they do.