New batteries for my two Seiko watches was $10.75 each. I figure if I take in two watches for batteries, they would give me a break for length adjustment on my new watch which I bought somewhere else.
I was wrong.
They charge me $10 for push out two pins out of my band and take out two links.
To change battery, you have to use new materials.
If I buy a new band there for $12, they have to do the same work and give me a "new band" , and put it in for free.
To push two pins out, it takes nothing and no time.
They crossed a line on this one with me, I am sorry. It's BS.