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  • At first glance, walking inside of The Yard is enchanting. The outdoor game area is unique and we had a lot of fun playing games together this afternoon. However, I was not at all impressed with how management handles their restaurant. Our server was amazing, but everybody else we dealt with today was rude/aloof (possibly racist?:-( ). If I'm paying premium prices for fish and chips, I expect friendly service from ALL staff and management. Instead of accommodating a large birthday party (of which they were aware would be present well in advance), we were placed in awkward seating arrangements and scolded by management for moving tables to allow more people to sit together. No suggestions or accommodations were offered, we had to advocate for different seating that would be more suitable for our needs in an *empty* restaurant. If the restaurant had been even remotely busy, I could understand why this might be an issue, but the place was practically deserted. What makes me use the "R" word is the fact that another party who had booked in advance had what seemed like very different treatment. Overall the feeling I have about The Yard can be summed up in one word: icky. I get a pit in my stomach thinking about my experience there. I expected much, much more from a Fox concept, having been to many of their other restaurants including the sadly defunct Bloom in the Phoenix area. The Yard is not a place I would go back to of my own volition. Dial down the self-importance, align the overall quality of your service to the prices on your menu, and treat all your customers equally. I won't be back unless refusing makes for a socially awkward situation...and then I'm ordering the cheapest thing on the menu and drinking water.
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