Used to come here a lot, and yesterday I picked Red Robin since we haven't been here in a while and it was my Father's Day dinner selection. The service was absolutely pathetic. Had to remind my server several times for refills, food that was cold and boxes for our food.
At first I thought we were in for a good meal with a good server at the start, but it turned horribly wrong. We ordered the large stack of onion rings, got the small stack. My wife had sweet potato fries that were cold and took forever to get her new fries. The server wasn't gracious at all, and when the fries did come out he just handed them to my wife with no apologies. He came to say he would refill our drinks and it took a reminder and 15 minutes before we got them. At the end of the meal he promised boxes for our leftover food, took him 20 minutes to get our boxes. He made an excuse of getting food for another table, well that is not our problem.
Saw a person who was cleaning a table with a dirty dish rag, makes me wonder on how clean this establishment is, etc.
Not sure if I will ever return to Red Robin any time soon. Shame.