rev:text
| - I agree that this place borders on five star if it weren't for the sometimes pretentious attitude that manifests itself in various ways. This part is bull sh*t: "... out of respect for our Italian gastronomy - and our grandparents - we maintain a no modifications, no substitutions policy." Guess what? This isn't Italy, it's not 1925, and this place should be catering to its guests - not forcing them to conform to the chefs own personal taste. If I want salt, give me some damn salt!
I was also notified of their "guidelines" several different times - once live over the phone when making the reso and then again through email (twice) and voicemail messages. Listen, I get it, you have rules. I don't need to be told 6 times. Even again in person, the server told me about the no seperate cheque rule.
The guildelines:
Seating area will be determined upon arrival.
There is a 15 minute hold on seating at our location, please arrive on time.
Set menus or pre-ordered appetizers are requested on groups of 20 or more in order to best accommodate & serve your guests.
We do not allow outside food/cakes or beverages.
We can provide a cake for your special event booked in advance.
We are not able to provide separate cheques however, multiple forms of payment are accepted.
Please advise us if there are any Accessibility Concerns.
There is an 18% gratuity on groups of 6 or more (private dining room gratuity is 20%).
Having said all that, I love the food and atmosphere -- it's located in an old courthouse.
On my recent visit, I had the calamari, duck confit ravioli and tiramisu - all good. Server was ok - again, attitude bordered on pretentious. We were a group of 10 and all enjoyed it. Service was prompt. (Another favourite of mine is the pappardelle with peas and sausage.) Might try the Queen location next time.
|