Great customer service - terrible food. I go here (a lot) and nothing ever changes. They screw up my order 97% of the time, and it's not like I am difficult, I literally point to a menu item and don't make any substitutions to my meal. Yet, it's always cold or wrong. Plus they are always out of the cider I want because "Friday's are our delivery day."
Why I keep coming back to this place, I'll never know.