| rev:text
| - I wish there was a zero to rate this company, and Kyle the owner! I purchased a Living Social Coupon for $71 which was good for 2 hours of moving, 2 movers, and a truck. It was not set to expire until July 2016. For some reason when I went in to check on using it, it was redeemed by Kyle at Pearson Moving for another Kathleen on this same site. I have no idea why that happened. I have spoken to Kyle several times he refuses to resolve this issue and let me have my two hours and call it good. It was his mistake to start with. He has had several times to make it right, but said he will not return the money only Living Social can do that (when I called them they said he has to), and then he said he is also charging for a trip charge of $89 and $89 per hour if I go over my two ours. I have never heard of someone making a mistake at a company, especially an owner, and not bending over backwards to make it right with the customer. We are the ones that sustain the company with word of mouth recommendations and make paychecks possible! There is no mention of the $89 charges on the Living Social coupon, and he said their website is on it so I should have looked it up. If any of you are smart, run from this company. They do not value their customers. Kathleen N., I am glad you got to use my Living Social Coupon. I am not sure how that happened, but I got the short end of the stick!
|