The concept and advertising is great but the delivery needs a lot of work.
First iPad I sat at didn't work, the second one worked but often blanked on the keyboard or was illegible which I suppose are more of Apple issues but still.
The burger I ordered looked nothing like the burger I ordered except that there was a piece of meat between two buns and there's no way to add or remove anything that comes on the burger.
Service is slow but they make you add gratuity ahead of time so you can't necessarily tip based on service. My food came relatively quickly but the guy across from me said he had been waiting for almost 45 minutes.
Pricing is typical overpriced airport pricing but I will say the food itself has good flavor.
If the owners of this concession listened to their customers, read the reviews and made some small changes I'm sure a good portion of the people sitting and using their iPads might order food.