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  • Stars are given for Hannah & Heidi. They are wonderful, beautiful and know how to do nails! However; the reason for my low star rating and review update is not on my nails but the customer service. I did not get to finish my SNS manicure due to an employee (Yang) rudely interrupting Hannah from my nails to tell me that the last time she did my nails: "Hannah barely made it to the party and got to eat". I was baffled (1) I have never met this person before and was confused as to why she would even be talking to me when she (A) is not working on my nails. (2) I look down at my phone clock and its 7:05- the shop closes at 7 PM. I came to the conclusion she was telling me to get the f** outta there. (3) This was my fourth time coming there and 3 of the times brought a friend. My friend that I brought this last time did get to finish with Hannah at 7:05 (gel manicure) which was beautiful! I however, was in then middle of my SNS and had told Heidi to just cash me out as a regular manicure since My friend was done with her Gel manicure - so everyone could go home on time. Heidi did not charge me for anything because the SNS was not finished. I still tipped her because she was not at fault. May I also add that there were two women getting pedicures, two getting acrylics and one woman next to my friend and I at the bar receiving a gel manicure. It was the rude customer service of the other employees like Yang why I will never return or refer - family / friends here again.
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