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  • I came here to get gel polish on my toenails & fingernails. After she painted my nails some gel polish was on my skin & was clumping on the edges. While she painted my toes I attempted to get the polish off cuticles. She trimmed the cuticle. The polish was dry. A week later every single nail the polish peeled off in one piece. My toenail polish did not peel. I put the polish that peeled into a Baggie & took them in asking for a refund. The manager said they would not refund my money, they would only give me credit by doing my nails again today. Why would I want them to do my nails? I refused & argued with the manger for 20 minutes. He said its my fault because I didn't get a manicure first to clean my nail bed & cuticle. He said there is no way the polish would peel off like that in a week. Another customer came in & he finally decided to give me $15 back. He got the cash out of the drawer & said "you don't come back again - we don't do nail for you". LOL. Well OK. Sounds good. I was charged $35 for gel toes & fingers & paid a $10 tip & he gives me $15 in return, & blames me instead of apologizing! The gel polish did not peel from my toes - and I didn't get them manicured so his argument doesn't stand that the cause was a lack of manicure! It was horrible service & poor customer service it is too. I won't come back & I don't recommend them. Go elsewhere for gel polish.
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