So be aware paradise bakery just got bought out by Panera.. Pretty much the same thing though except for the way you order your food. Today was my carb day so I was super excited to get some lunch at paradise bakery because I have been CRAVING broccoli chedder soup for the longest time!!! I walked in and the whole process changed on how you order. I went up to the counter and ordered my soup and salad and was told This was their full first week doing their new process. I went and hung out waiting for a soup and salad.... and I waited.... and I waited..... Manager came up to me after semi- patiently waiting for 15 min. She offered to get me a treat but I respectfully declined since I don't eat much sugary treats these day. She said she would just on my order and then came back and asked for my receipt. She offered me a full refund as a courtesy since I had been waiting for SOUP AND SALAD to be made. Lol... She was very kind and I appreciated the gesture. Next time I will be ordering online since this burned pretty much all my lunch.