I went to the Strip District location with a few friends and we were fortunate enough to get seats at the bar. This, from what I am told, is pretty uncommon. All the tables (all 4 or 5 of them) were full and the line was starting to form.
Anyway, we all ordered the "famous" cheese steak...fries in it and all. And, well, it was absolutely nothing special. The fries were soggy and the meat was tasteless. Basically, it was like eating cheese fries with boring bread.
Between the lack of food quality, the crowded space, and the ugly decor, this place is possibly the most overrated restaurant in Pittsburgh. Save yourself the effort.