The food is great, make no mistake about that. The atmosphere is cool. The kitchen is slow but worth the wait. The service is terrible. Zero customer service. Decidedly un-friendly. From what I've seen there is no communication between the host/ess and the servers. More than once I've seen other patrons come in and then walk out because no one ever came over to their table. Completely unacceptable. We tried doing takeout for a while but after more than a few missing items on our orders we threw in the towel. We'd love to be regulars here but the disappointment isn't worth it.