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  • I would never rent from this company again. I didn't realize when I made the reservation that I would have to take 2 shuttles from the airport to reach the rental location. The shuttles run every 15 mins and there were so many people waiting I had to wait for the 2nd shuttle to get to the rental office (30 mins late now). Then I had to wait in a long slow line to get the car (another 15 mins late), which looked like it had been hosed down and whatever dirt was on it just got smeared around and it had no license plate. I figured that's why the price was so low and let it go. I returned the car an hour earlier than my reservation so they charged me less than the original quote. I got my receipt and left. A month later my accounts payable processor asks me for a receipt for $4.51 charge. My receipt total was $67.27 so I had to call to find out what the additional charge was for. They said it was because I picked up the car late. I explained why I was late arriving and the extra charge should have been on my receipt they gave me when I checked out, not charge me after the fact. It's not a lot of money, but the fact they charged me after the fact make it unauthorized and unethical. Can you imagine the extra revenue they earn if this is standard business practice and nobody notices or spends the time to investigate? Turns out my car wasn't the only one with no license plate, so maybe this is a sham business to begin with? Buyer Beware
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