Cleveland is really blessed to have several awesome specialty running stores and Vertical Runner ranks high up on that list! The majority of my experience is with the Brecksville location, although I've also been to the Hudson store. Unlike what is mentioned in other reviews, I've never been given a medical diagnosis and everything the staff has told me has been spot on.
They have a great selection of both trail and road shoes along with nutrition, hydration and apparel. They often hold demo runs with shoe reps and clinics from Winter Weather apparel to Injury Prevention. There are also several running groups during the week and weekends that meet at the store. See their Facebook page for all upcoming events and group runs.
I will say that even though they do have road shoes, they have a very large selection of trail shoes and members of the staff tend to have a lot of expertise with trail running. So if you are thinking about getting more involved with trail running and/or hiking, definitely check out this store and what they have to offer. I'll agree with one other reviewer that their parking lot is very small. There is some parking behind the store as well.