I took advantage of a timeshare presentation deal and had no idea what to expect when I arrived. The lobby and service for valet, bellhop (KC was extremely knowledgable and helpful) and check in ( I think it was Enrique, was great the whole time) were everything I could ask for. I felt calm comfortable and welcomed (really at home) as soon as I arrived.
We got a room on the 26th floor overlooking the pool and the strip that was right by the elevator. It was a GORGEOUS one bedroom sweet with a beautifully laid out kitchen, fully stocked with a large fridge, dishwasher, coffee maker, sink even a washer and dryer with detergent!! There was a great dining room table two flat screen TVs and a couch with a pull out bed. The bathroom was huge and comfortable with a glorious shower-- everything was pristine and the bath amenities were high quality. There was a jacuzzi tub near the bedroom and a massive king bed that was super comfortable. Really I was in awe as soon as I walked in, and it was home immediately! So much so that we spent an unexpectedly large amount of time just hanging out in our suite and even extended our stay!
There were some negatives to the stay overall:
The 10am check out time was really rough and unexpected. We had a panic attack at 9:40 because we have been used to 12pm check outsin our other recent hotel experiences
The food market downstairs was not great. The coffee was ill prepared Starbucks and the quality of the breakfast sandwiches and burrito was not high... But their club sandwich was solid. ( the service was also generally good with only one exception)
On one hand, the distance from the main part of the strip is nice, but I do think that was part of why we spent so much time in our suite... It would be nice if Hilton had their own service at a reasonable rate for transportation.
Though I realize the concept for the location is to be a home away from home and appears to be family oriented... But it might have been nice to have a game room with maybe some slots or arcade games.
Otherwise the pool and the bar by the pool were both lovely (solidly strong drinks). All of the chairs and towel facilities were clean and well maintained. It was super relaxing!
The time share presentation we attended was tiring, but they made good on everything and so did we. They also offered us snacks and drinks. Our sales rep was funny and friendly and not too pushy in the end. It was definitely worth the two hours of our time to stay there!