so my last experience with tourneau a few years back wasnt that great but the last couple of times have been really positive. my experience back in nov in new york was superb and this time i made an over the phone purchase of a bomberg 1968 from las vegas with a sales person named sasha, she was very patient with me and even sent me photos of all their 1968s in the store, and after purchasing iti saw on their website that there was another watch that i wanted more. So i called back sasha and she was very helpful once again in helping me and giving me ideas on how i could return the bomberg back to the san francisco store and even the sf store was very helpful in ordering my new watch so that i could just come in and exchange it. it was an all around great experience especially with sasha who was very helpful and patient with me, not once did she show an attitude or anything like that. I will definitely recommend anyone shopping in the store to ask for sasha.