Not sure why people are so unhappy with this place, but I love it they are always willing to take me in without an appointment and the wait time is not bad, being half Korean I understand the language barrier and I do not think it is fair to judge working people on that alone and they do offer me upsells like more glitter or do acrylic instead of gel but I just say no and always get charged the same, if you don't want to be charged more than just say no. Overall I give them a 4 out of 5 and the only reason is because I wish they were just a little more personal with their customers.