We went there last evening. The waitress seated us, and left us with the menu for far too long. When she finally came to us, we placed our order and got our food which was nothing to write home about - and I'm only a few blocks away. I could have made better frozen burgers. After eating I asked for the bill. Waitress disappeared again for far too long. Other people that came in seemed to be waiting for her too. When she finally showed up she asked if everything was alright. I said I asked for the bill a long while ago. Her apology was unconvincing. She claimed she didn't hear. That's because she was not paying attention. She was in too much of a hurry and it wasn't even busy. I was pretty annoyed at that. After paying, a different staff person came along to ask how things were. I said they were only OK, with a shrug of my shoulders. He asked if that meant it was unsatisfactory. I replied that we should just leave it at that. He then said he's a manager and asked for my feedback. I said he doesn't want my feedback and if he can't tell from my behavior that I'm not happy, that's not good either. I said good night abruptly and left.
The waitress did not do enough to ensure things were well throughout our visit, so by the time we were done it was far too late. It's a burger joint, not rocket science. Should be a no-brainer to get it right.