I have been dreading opening an account for quite some time. I always just use cash everywhere. But after visiting the branch today and was fortunate enough to have Sandy helping me ...the experience was actually pleasurable. The only thing I didn't like was she said she is always at a different branch. It's nice to know if you have concerns or issues that person will more than likely be there. Other than that I was extremely pleased with everything she did to help me out and hope all experiences in the future are just as good!