The waitress was good as always, but the cook was off today . I ordered a well done steak , and received a juicy, dripping blood, rare steak. I didn't complain and tried to handle it thinking the rest would be cooked, until I realized the whole half of my steak was rare. After asking the manager for help on the bill, he rudely snatched the bill and said " we're not taking off the whole thing" and walked away as if the steak didn't look rare. When he came back with the rearranged balance, he asked if I was done eating while grabbing the plate at the same time I was taking the last few bites of the hash browns I could take before he grabbed the plate. This place is usually on point with costumer service and food quality, but today was different.