My kids have had poor experiences before at other dentists. I was excited after coming here for the first time My children were brought back to see dentist while I stayed in waiting room which I thought was strange but kids were not screaming so that was good. Went for 2 other visits and all three times there has been a different dentist. I am not sure how I feel about that but kids were not panicking so whatever. Had a bit of a headache with getting surgery for one of my kids scheduled. Another headache with getting out of pocket fees explained to me. It overall it was a decent experience for our family.