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  • I moved to Henderson from San Francisco 6 yrs ago. I have been with Bank of the West since 1993, when I worked part time at the branch in Antioch, Ca. I retired from a company in Northern California after 24yrs of service and moved to Henderson. Since there was a branch 15 min from my house I decided to have my retirement check directly deposited into this bank. Every time my husband would deposit a check in my account the staff at this branch would hassle him. The last straw was this year when I was in Hawaii and he went in to deposit a cashier's check. After 20-25 min of them calling Wells Fargo and him requesting assistance from the branch Mgr, they deposited it. Just recently, I went in to deposit a check from my mortgage company that was written to me and my husband (who had signed the back of the check) and introduced myself to the branch mgr who told me she couldn't deposit the check into my account because it was a 3rd party check. News flash, branch mgr, that is NOT a 3rd party check!!! I closed my accounts (checking, savings, and money market) and went right over to Chase bank and opened an account AND THEY DEPOSITED THE SAME CHECK that the branch mgr at BOW would not accept. The gentleman who assisted me at Chase was shaking his head and couldn't understand why they wouldn't take the check. Hmm, makes me think its because of our skin color, hmm. No worries, their loss!!!
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