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  • This place is a little pricey, but it's in down town Scottsdale and hard to find for the public, so it's understandable. The food is pretty good, I really like the Chicken Panini and the Egg-cellent sandwich. The reason for 3 stars? Simple.. there is one dude here who just seems to suck the life out of everything. Both times I've been here he just seems really depressed. I can understand how life can be stressful and bring you down, but yo have to learn to put your work mode on. It was so obvious it affected the other employees, no one wanted to talk to each other and as a customer it was actually awkward as I waited for food today. The basic customer service here is really lacking, but I'm convinced it's due to this one guy. If I had to take a guess he is the manager. He took my order and handed me my Order but didn't thank me for taking my business here, said nothin about me tipping and I even felt he ignored other customers after me who came up waiting to order and instead waited for others to notice and help. At one point he was literally standing behind the counter, motionless, staring at nothing and not moving for over a minute. Not a great look for a customer stand point to seem so completely disconnected from your environment. Whatever was going on in their life I'd have to assume it was pretty major and if it was I hope they are ok. Just know what you do, or don't do, can really be obvious to customers.
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