Just had the WORST customer service experience with this location! Called around 10am to bring my car in for an oil change and was told I could come in an hour later and drop off my car and get a ride back to work a short distance away. At around 11am I show up and am greeted with a "what's up" by a shop attendant manning the counter. I told him that I was told I could bring my car in at that time for an oil change and have it back by 1:30 (2 and a half hours later) and all of a sudden it became a problem. He proceeds to ask me who I spoke to (as if he didn't believe me) to which I respond I don't remember, but I made an appointment. They then proceed to tell me my car won't be ready at the time I requested because "they just got this big job in" and stated "we're wide open tomorrow".....needless to say I will be taking my business elsewhere from now on!