I don't understand the rave reviews. Yes it's a beautiful old style hotel.
The staff was average.
Unlike other reviewers we got no free upgrades. And no amenities at all...except for 2 free bottles of water a day.
The bed was quite comfortable, however the bed frame was set out from the mattress. After 3 days, so far I banged my shin once and my husband banged his toe twice and shin once.
Ice is delivered once a day in the evening when you leave the room for dinner. I mean No Amenities.
Second morning we had no hot water. No apologies.
I give the hotel 3 stars because the concierge is very good.