First time here and we had fun! You wait in line similar to airline security to order, but the line goes by quickly. I think we waited in line for 10 min. Plus you can grab a drink (pop or beer) and drink while you go through the line. I'm not sure if it's a Chandler thing, but the people in front of us and behind us were nice and chatty too. They helped us choose our meal and explained the process. When you get to the cashier, they give you a full sample platter before you place your order. All of the meats were good! The Briskit was nicely charred, sausage link was juice and pulled pork was melt in your mouth good. The sides like creamed corn and red potatoes were good too! Everyone we were with gave it 2 thumbs up!