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  • I wish I would have read reviews before going but had an assumption of quality with the theatre name. This theatre was filthy the lobby, the food area and the restrooms were awful. We reluctantly ordered food, due to all restaurants being closed for Christmas but again, there was an assumption of quality. The counter was covered with popcorn, chips and the food prep area looked equally un-organized. The staff seemed scattered and unsure of what was happening. We were told to go to another counter to pay for our food and then return, without a receipt to get our food at the first counter. There were 4 of us. We ordered pizza, chicken strips, chicken nachos, cheese sticks and two medium drinks. $68 was our total. I paid and didn't say a thing, again assuming it would be good. The staff had us stand in line as they randomly called out into the crowd as things were getting prepared. Part of our group waited for the food while the other two stepped over to the bar. We were told my wife couldn't be served because she didn't have her ID, it was in the car and she is 42 years old. Bartender then told me to just order my drink and then go set it down and come back for her beer! I did and happily paid another $18 for a double drink and a beer. The bartender ask me if I wanted ice in my drink.... Anyway after 15 minutes we received our food, all except chicken nachos which were then prepared for us and handed to us by the friendly staff whos hands were covered in food, hence a filthy box full of slop with frozen quacamole plopped on the side. Frozen, yummy! We thru them in the garbage. The restrooms were filthy and the carpet in the hallways were covered in popcorn and garbage. I really couldn't even believe it. So we paid $50 for 4 tickets, $68 in food and $18 for two drinks, the drink came with ice, bonus but for a family of 4 to go to a show, with food and couple of drinks, $136. I would gladly pay that all day, but there was absolutely no value in our experience. It was awful and we didn't even talk about it until we got outside and started comparing stories about men's room, women's room, carpet etc and we are all like wow! That was horrible and we were shocked the IMAX name was on the building. So disappointed.
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