My most recent experience was awful. I have been there twice in total. The first time was about 6 months prior, and that time is was OK. Decent food and service. Nothing special.
However, last night it was a train wreck. I ordered my food which was 2 meats with 2 sides. Country chicken and wings with sides being Mac and cheese and mashed potatoes. We also ordered their onion strings as an appetizer and a cpl of cocktails.
The onion strings took 40 minutes to get, and when she finally brought them the waitress told me they were out of the country chicken. What? You're telling me this just now? It's been 45 minutes... But I was nice about it because I never blame the waitress for the problem, it's 99% of the time the management. I changed my order to some rib tips instead of the country chicken and we waited for the food.
When we finally get the food, i receive the wings AND the country chicken... so apparently they did have it after all. Weird. She then tells me they are out of mashed potatoes which was one of my sides. Really? Again, just telling me this now? So I say just bring me another Mac and cheese then. Both Mac and cheeses were barely warm, and actually more on the cold side.
She comes back with rib tips and says it's courtesy of the chef... so there's the rib tips I switched too... what the hell is going on here?
We ate the food, paid the bill and left. Never going back there again. The waitress was really nice and sweet though. I didn't blame her. The management of this location must just have no idea how to run a restaurant. Either that or the cooks are clueless as well.