What sets them apart is their commitment to customer service. They have a policy of returning a call within 10 minutes, regardless of the time! They make sure that each technician is trained not only in Heating and Air Conditioning, they make sure that each employee offers exceptional customer service. Las Vegas can be challenging with its summer heat and AC Hero is the company that you can trust to keep your AC units operating properly. It's great to have them on your side of a heat wave!!!!