The sandwich I picked up was dope! Crispy bacon, delicate eggs, flaky croissant... It was perfect.
On to the ordering process... That left a lot to be desired... I'm not the first person to complain about the lack of clear directions and whatever assumptions you make are almost certainly guaranteed to be wrong, so keep that in mind.
Food gets a high 5. The service is alright. The atmosphere is airy, open, clean. Just know what you want before you get in line, and then whilst tucking your tail between your legs, ask them if you get it at the counter, or if they will be bringing it out to your table.
Bon appetite!